Damaged Baggage
Have recently flown with Flybe who managed to damage my suitcase to an extent where I can no longer close it.
After a wait of approx 2 weeks I received an email from their baggage services stating that as I cannot produce a receipt for said suitcase, they will only pay 50% of its value. I supplied pictures showing exactly what make style and size of case it is.
Can I ask for others experiences with other airlines as I believe most UK carriers just replace.
Many thanks for your help people