In CAA PLD if there are any howlers by clerks like this you can appeal for the Pilot consultation. In India one cannot even talk to the clerks and they have nobody to ask. Invariably this results in suffering for the pilot body for whom these people are working.
Mostly there are ex RAF pilots otherwise unable to fly i.e. medically down who are available for consultations by CAA. The same model could be used by DGCA?