The problem is Alan Joyce is nothing like Gordon Bethune - there is no way Qantas can be turned around like Contential was unless management makes a real effort to improve the organisation's culture.
It seems to me that the only difference between AJ and his predecessors is that AJ
pretends to give a toss about the staff. Otherwise their motives, and perceptions of us, are all the same. (The board of directors included). What hope is there??