PPRuNe Forums - View Single Post - Qantas and Its Appalling Brand Management
Old 28th Apr 2011, 00:50
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DEFCON4
 
Join Date: Oct 2004
Location: Heaven
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the Best American Airline

Highly unionised and profitable: I give you Southwest Airlines.
If Qantas was to adopt the same MO as Southwest it would have a shot at excellence.
Its a nice dream but wont happen.Not while the place is being run by narcissists who have an overblown sense of entitlement.
I thought Dixon was a turd.Clifford is the whole sewage farm
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