Hi all,
Trying to cancel a flight with Easyjet (due to medical reasons).
It's a return flight for 1 person Geneva to Naples. Only after asking, did they say they could refund the taxes, and then said they were only CHF2.58
None of the invoices we have break down the initial fare, but surely the taxes for a return flight to Naples from Geneva should have taxes of more than this?
To add insult to injury - they then charge 48CHF to send a letter stating the flight has been canceled, so we can claim it from the insurance.
Info much appreciated.