Thanks for the lovely replies guys. I expected better from a forum that I regularly contribute to, enjoy reading and learn a lot from.
Two people have taken the time and the trouble to do your dirty work by researching good - and supremely authoritative - sources of information.
All YOU had to do, Anensis, was to push a few keys on your computer and get through to Air Asia. No calling "a premium rate phone number in Malaysia from the UK": just a little bit of effort on your part.
What more did you want?