I agree with most of the above but as a crew member I think it's also important to have the following :
1. Ability to get along with passengers, and other crew. Don't bring your personal gripes and prejudices to work.
2. A positive attitude. Nothing worse than hearing someone rabbit on about how bad the company is, and how bad they are being treated etc. Passengers can sense when someone is bitter and twisted.
3. Someone who co-operates with other crew. Don't be a loner or a martyr.
4. A crew member should also pace the service to the passenger's needs, not their own! Not always possible on short flights, but on longer ones; take the time to get to know your pax.
5. Don't treat passengers like they are scum! Whether they are economy, first or upgrades they should all be treated with respect, after all they are paying our wages.
6. Know your stuff. Drills, commands, emergency equipment location and operation, possible scenarios, as well as sequence of service.
That's all for now.
SG
