Juan,
yup. Maybe BA need to increase the number of "managers" as a section of CSDs do not want to do the real "management" job. They also need to get those managers out and about, pro-actively engaging with CC, to "replace" the management role that bassa seemed to be carrying out.
BA will need to relate to some sort of union - whether it is a re-formed bassa or PC3.
I wonder how PC3 is getting along?