Blame the idiots that opened the new centre with KNOWN STAFFING DEFICIENCIES !!!!!!!!!!!!!!!
Let me give you a clue........
IDIOTS = NATS Management
To quote from a colleage from whom I have just received an email concerning this matter :
The service delivery caused by our “management” ineptitude is a complete disgrace…….I almost feel compelled to apologise to the pilots.
The situation really is a shambles of the highest order.