This thread confirms what I have thought for a long time. Fly Virgin (or anyone else for that matter) and get a grumpy Captain and its a relatively insiginificant event. Get a grumpy cabin staff or the IFE doesn't work and you cross the terminal and fly with another airline next time. Moral of the story: Don't moan about how much pilots are paid because so long as the autopilot does its job you have little or no direct impact on the passenger (customer) and therefore no control or impact on the profitability of the company. Show me a single successful company that pays its staff 50k plus when they have no impact on the bottom line. No wonder airlines struggle to make a profit. Stop moaning and get a real job ( 5 days a week, 48 weeks a year) like the rest of the country.
Rant over, 'step away from the thread Mr Bert its about to explode'