PPRuNe Forums - View Single Post - Termination of formal CRM training

9th Apr 2011, 13:56

#33 (permalink)

Shell Management

Join Date: Dec 2006

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Quote:

CRM was designed to fix bad hiring practices.

I'm not sure about that.

It certainly had a voital role in tackling the bad practices caused by the airline seniority system that drove prima donna behaviour from Captains.

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