Why is it......the only recognition we ever get are by external surveys etc.
NO ONE internally bothers to tell us anything, re: performance. It always "doom and gloom", you're all too expensive compared to SQ and EK, you're crap !
As been stated in other threads -Front Line Staff ( that includes Pilots) have been carrying this place on "good will" alone.
Thanks to all those who appreciate what we do.......
I'll be throwing this in front of my "manager" at the next KPI review