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Old 25th Mar 2011, 20:49
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Loose rivets
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Help! My son's work computer failed after XP update.

It's his main occupation, working on't web stuff. He's even midway with his taxes.

He's in Austin, and uses XP on a Gateway PC. It has two physical drives, but sadly, no logical drives apart from restore type space.

He allowed an update to XP, and it never allowed him back into the system.

Even Safe Mode fails to work.

He's reasonably computer savvy, but I wasn't entirely clear what he was seeing in the BIOS re the drive detection. He had to take another call, so trying to help in the mean time.

The bad news is he allowed CheckDisk to run. When I had two drives on XP, doing that was terminal. It - the antiquated utility - didn't seem to know which drive it was addressing.

Any help would be much appreciated.


EDIT: I forgot to mention he has a Gateway recovery drive. Certainly on my HP, using this zapps the data with FDISK or somesuch. Does anyone know if he can safely use the Gateway disc to repair/examine, without it launching into Recovery?

Last edited by Loose rivets; 25th Mar 2011 at 21:07.
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