Why is there this perception that in order for BA to move forward in improving the product in the area of cabin service some accommodation must be reached with Bassa. Has there not been an agreement in place for the last 15 plus years while at the same time service levels have decreased. The idea that CC service levels have decreased over this period is a perspective I have gained from this and other forums. My flights on BA have been over the last 10 years during which time I have noticed little difference although I more often travel in F now. I would suggest that the way to improve CC service levels is to accelerate the development of Mixed Fleet. In MF there is a structure where managers can manage and outstanding service can be rewarded with performance bonuses. I think it unrealistic to think work habits and attitudes will change just because there is an agreement in place. To reiterate my previous post I do not think this dispute will be settled anytime soon. Current Bassa hierarchy have a disincentive to settle the dispute while BA can get on with business. I understand this dispute is costing BA substantial sums, but I do not see an alternative for BA other than executing their business plan. That business plan for CC is a transition to Mixed Fleet.