For those who bought a Kindle e-reader...
....as a result of the earlier threads on the subject.
Swmbo who has been really pleased with her Kindle during six weeks away travelling was having a nail spitting session this morning as her magic machine just stopped. Sulked and was totally un-getattable. I should add that she bought and used a natty leather cover for it.
She contacted the big river company and a techie there told her to take it out of its cover and push the power switch over AND HOLD IT THERE for a fair few secs. Whereupon it rebootted itself. He also said he would credit her account with the cost of the cover and add to it another £20 credit to the cost of the cover that has a light on it. All done and dusted within 20 mins, and a confirmatory e-mail rx'd within 5 mins.
To me this company swift action indicates that it is a known fault.
I hope that this info may be of use to some other users should they run into a similar problem.
The Ancient Mariner