* Free internet facilities
* Computer printer
* Comfy seats in quiet area (incase of a day stop without a hotel room).
* Large refridgerator
* Good communications
* Dishwasher (with a quick wash program)
* Small offering of hot & cold drinks other than just Expresso!
Always impressed with a handling agent who offers/helps to carry our crew luggage/catering to and from the a/c without being asked.