Jetstar confirmed it had "welcomed feedback" from the JQ11 crew, but denied that caused the interruption.
"We simply didn't have enough people to crew the flight," spokesman Simon Westaway said.
Lol. I'm not sure that's a better answer. The way I see it:
1. J* didn't have enough crew rostered for the flight to start off with- doubtful but possible- in which case they're incompetent, or
2. They did have crew rostered for the flight but some told them to jam it and they 'didn't have enough people to crew the flight' after they tried to call in replacements.
Either way they look like a bunch of clowns for either being incompetent or basically lying.