Firstly due to copyrights, all this is probably illegal. But as your not copying and selling on, "Stuff em". If you've bought one format and just want to cross format for personal use, that should be allowed!
Having re read your post, I think what your doing wrong is trying to use the Sony software, it really is PANTS. Just RIP it as an Mp3 using Windows Media Player to your Hard drive. If WMP wont or cant fill in the details, just goggle them and fill them in manually. Get the thumb nail off some where like Amazon making sure you save as a jpeg and Bobs your Uncle, (And Fanny's your Aunt but thats a different story)! Its a pain doing all that typing but you only have to do it once. Its the same with the order of naming in options. Once its set, its set. The next album will probably load listings straight off the net! Just avoid that Sony software. Having a generic Mp3 copy means you should be able to load it on ANY machine not just Sony's.
Of course your real mistake was as you say, not getting a seven year old to do it for you!