The NATS statement is signed "MANAGER" - why not give their names, like any other commercial organistion does?
I think that the outages are unforgiveable, and the way in which the transition from the old system has been handled was, at best, amateurish from the end user perspective.
Having said all that though, I think I am coming to grips with the system. I've been able to obtain relevant NOTAMs for planned my flight to Blackpool this Saturday using the "narrow route" function, and while there was some extraneous stuff in the resulant print-out (as before), I have been able to find the relevant stuff including a PJE, a couple of Air Displays and some Kite Flying on or near to my track, as well as several relevant navaid outages etc.
But have I got all the NOTAMs? Before we could tell for sure as by reading A1 and A8 you knew you had all of them... This is a weakness in the new system, so I've saved a copy of the output into a text file for safety sake - in case I blunder into something that was not mentioned in the report generated and need to defend myself.
Anyway, I am now starting to think that we will get used to the new system - even though its not as useful or as good from our perspective as the previous system, and requires that we become accustomed to its weaknesses. But I suppose that we will learn how to make it work for us - we're smart people after all
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This is not to excuse the failings I've mentioned above, nor my ongoing concerns over the system outages we've been seeing over recent days, but what's done is done...