If Ms Firth is the best they can do, there is probably not too much to worry about (what's with the hair - is that the latest fashion, or she just couldn't be bothered putting a brush through it?).
Here we have not much more than a gen. me uni. graduate giving a history lesson on QF industrial relations - if it wasn't so arrogant it would be funny, she's been here 5 minutes and will be gone in another 5, while for the majority of pilots it is a life time committment.
PLEASE AIPA use our resources to engage a
PR consultant to take Ms Firth to task, how hard could it be? The 26% crap has to be de-bunked if there is to be any hope of getting the media and public on side.