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Old 4th Mar 2011, 18:38
  #793 (permalink)  
ChicoG
 
Join Date: Feb 2010
Location: Thailand
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On "the other thread" pc767 is obviously disgruntled.

He now blames the passengers in J for all the ills engendered by the CW service and has the effrontery to tell all and sundry that
Quote:
If all the equipment is working, if all the product is available and if passengers are in the mood to take just what is given then service can be consistent. However we all know the reality..
Talk about cutting the branch on which he sits!
Have just returned from a rather excellent soiree so will play the ball not the man.

But it is terribly funny to hear that the new crew on BA, this "MF" lot, who generally appear to be happy with their T&Cs, and also generally appear to be pleasing the pax that fly with them, are somewhat irritating the old guard.

And yet the same legacy/"first fleet" dinosaurs cannot for one minute see it from the punters point of view, and cannot understand that keeping the customers spending money is really the key to their employment and rewards.

Perhaps they should be working in an environment that does not require satisfying customers instead of themselves?

All it needs now is new/refurb'ed aircraft with decent IFE and I'll be back like a shot. Hopefully the money BA have saved, thanks to the BASSA junta's antics, will shortly be spent in that direction, ensuring the future of the airline and all of the people who actually want to work for both the company and their futures, instead of themselves and their vacuous venality.

My dream is that BASSA members understand the value of a good union and the damage of bad union leadership; and that they ensure the former by putting a firm kick up the backside of the latter (preferably out of the door, because if they could see it from the perspective of those out us outside, they would realise how empty and self serving is the rhetoric of people like Holley, Everard, Malone, et al).
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