I am a bit confussed about the meal service taking 3 hours in Club World. Between Mrs J and myself we do about 10 round trips a year between Boston and LHR, and although the service can vary between excellent and poor it has never taken more than 2 hours.
Agreed. I fly around 6-8 roundtrips a year in J and have never had a service go as badly wrong or be so drawn out as is apparently the norm if you believe what is being posted on the other thread.
Maybe it's different on the upper deck (my main route is JFK and I try to avoid the 777)...