It still used to be (when I last had to get involved) £17 to "provide and fit" a light bulb cos you couldn't do it yourself, not having acquired an NVQ Level 5 in ladder-climbing nor membership of the appropriate professional association. The Staish complained to higher authority ...... and never got promoted!
Still happens - CO's Inspection this week - lots of dead flies in flourescent light fittings:
2011 response: "We'll get someone to come and look at that to see what we can do"
1971 response: "Get those
flies out NOW!!"