PPRuNe Forums - View Single Post - BA Strike - Your Thoughts & Questions IV
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Old 3rd Mar 2011, 14:04
  #753 (permalink)  
Betty girl
 
Join Date: May 2010
Location: maidenhead
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Angel

Great balls,

What was this feedback form like was it a 'your thoughts' leaflet, because these are supposed to only be given out if passengers ask for a comments form to give feedback, good or bad.

Crew should not be soliciting passengers to complete them in the hope that you might put down something nice about them to feed back to their manager!!. Was it a survey where you had to tick boxes or was it a small leaflet where you could write down a nice comment or a complaint depending on how you felt.

Just interested because obviously no one should be actively asking passengers to complete comments cards unless the passenger has himself asked to.

But of course Mixed Fleet may have been asked to get a different kind of form filled out that the rest of us don't know about!!

these are my thoughts and I don't speak for BA
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