What management would allow this???
What management would allow this???
When I go in to a phone shop to buy a phone, or when I go in to a tv shop to buy a tv, I expect to speak to a shop person who knows what they are talking about,and who is keen to meet my needs.
I do not want to be served by the person who has chosen to sell tvs due to their "seniority". That's about the last person I want to be serving me.
Over in the other place, the Crew are pointing out that in "who decides where I work on the plane" debate, apparently bassa and seniority decide.
That is a disgrace.
No-one wants to work in Club, (why??? Perhaps it involves doing some work?) - so the temps, VCC, and lowest service staff "end up" in Club.
BA - what are you thinking about??? Club is an extremely expensive product. To staff it with those who get the duties that no-one wants to do is crazy.
The CSDs must be instructed to allocate tasks to maximise customer service - not to satisfy bassa...................