Lord Bracken Not content with veto-ing the hot towels in WTP, BASSA also scuppered the service levels on the London City - New York flight.
BA originally wanted to have a 'dine on demand' service and pitch the offering a more of a "Club Seat, First Service" product.
In fact BA has done very well, using LGW crew to deliver a top notch service, with delicious catering by South London eatery "Roast", despite BASSA's attempts to dictate service levels.
Still seems odd to me that crew must report to LGW first before shuttling to LCY; not very pragmatic.
Here is the HotTowelGate link:
. LGW/LHR - 29/01/09 Hot Towels
And here is ClubWorldLondonCityGate:
. LGW - 24/07/09 - Fisher - LCY Update
you can see that BA originally wanted a la carte dining for London City, but it "wouldn't work" according to BASSA.
Here:
. LGW - 27/07/09 - Fisher - Failure to Agree
you can see that Unite originally wanted Cabin Crew to have 24 hours rest in Ireland after operating the arduous (less than one hour!) LCY-SNN service.
It's just no way to operate a modern business.