Snap,I had IE open when a blue screen superimposed itself on my PC,it had large red message on it which told me I had become infected with a virus and I should download their System Tool at a cost of $59.95.PC totally frozen,all I could do was switch off the power and try again with the same result.Thats when I rang our local computer expert and he told me what to do and he didn't charge.His home visits are £20.00 an hour on a no cure no pay basis.
Colin.