vulcanised,
Before you start on your Microsoft fanboy mantras, I suggest you look into the history of Microsoft at the LSE, it's not exactly pretty.
Look, it's simple. A computer is an idiot. It knows nothing. The number of humans and lines of code involved in getting a system at the LSE up and running is probably beyond your comprehension (we're talking everything from the BIOS up to the applications the LSE run and absolutely everything in-between). It is an indisputable fact that due the ever increasing complexity of computing itself, plus the complex environment of the LSE, that the s**t
will hit the fan. The thing is nobody knows when, how often, and how serious the error will be. In the vast majority of cases it's just little bugs that can be squashed without the journalists wetting themselves, but occasionally, something will happen that the external system users will notice.
Sorry for the tone, but I think someone had to tell things like they are !