The Board
This is a true story.
Looking for a replacement CEO, the Board recruited via sub contract with a "Head Firm". Interviews went well, and an excellent choice was made, by unanimous and robust approval. Contract was discussed, entered, and the New Man was invited back to the Boardroom for a welcome and Scotch.
When the new CEO was invited to stand up and address the Board, he led with a question:
"What, Exactly, do you folks build, here?"