It amazes me how some people have so much passion in hating and knocking bmi. Yes, they have their faults and sometimes many. As a consumer I buy something which best suits my needs, if I don't like something then I won't buy it, likewise if bmi is so terrible then why continue flying with them, theres lots of other airlines out there you can go to.
bmi is just about getting back on their feet again, as a customer i'm happy that they are at least trying to improve certain things and it will take some time to get everything right once again, so for god sake just give them a break.