Tried to 'format' my XP laptop using the Command Prompt from the START menu. Format C: - replies 'format cannot run because the volume is in use by another process'.
If I try to dismount this process as suggested, I am then prompte that the process is still in use.
I have also tried to use the XP boot floppy to force the system into MS-DOS. On the line prompt (C
) I type format C: but have 'bad file name' reply.
How do I format my computer, to clear all information in order to re-install XP