duplicate emails - HELP!
My other half has been experiencing duplicate emails for a while now. We have pressed our mail host company and they have spent time investigating and have come to the conclusion that it is an interaction between the mailtool (Eudora) and our antivirus/firewall (AVG and Zone Alarm) that is to blame. There seems to be no common feature between the emails that come in twice (the majority!) and the few that don't in terms of attachments/embedded links/picture content or source etc. If it was just duplicate emails it would be bad enough but Eudora automatically detaches attachments and saves them thus two copies (or more) get saved which also need deleting.
The issue is seen on 50 or 60 emails most days, sometimes more.
We are running XP SP3 on a good powerful machine, as far as I can see it is not caused by an obvious timeout with the fetching causing duplicates to be fetched before deleting from the server.
Any pointers will be gratefully received.
Rans6.....