Originally Posted by
M.Mouse
Learning to communicate effectively would be a good starting point.
That works both ways though, because it takes more than one person to communicate. Are you blaming the breakdown in communication solely on the SCCM? If not then you should be castigating the FD as much as you are the CC.
A simple "Standby" from either of the FD would have told her:
- That they were busy
- To wait
Our CC are constantly told not to interrupt us if we are busy or in the middle of a checklist.
The SCCM then returned to the forward cabin and contacted all the crew using the Alert Call on the cabin interphone. They confirmed that there was a pungent burning smell throughout the cabin; there was no smoke, but the smell was strongest in the rear of the aircraft. However, the flight crew did not respond to this call.
The SCCM returned to the flight deck to update the commander, and while the flight crew acknowledged her presence, she did not convey her concerns on the need to evacuate the passengers as the flight crew were busy dealing with the incident.