The problem for the PAX perspective is not knowing who you are dealing with, in a crew of 12 on a 744 statistics say there could be 4 - 5 of the destructive eelement
Very good point and FWIW it's a problem for the crewmembers as well. They spend the first few hours (days of a long trip) trying to work out the politics of their colleagues.
Not saying it's right or it should effect customer service, but that's the way it is at the moment.