theloudone,
I too was at 'Saints' when Tornado was serviced there, and have involvement at Marham too. Yes, BAES management is different to what you would expect given an 'old fashioned' military chain of command-type structure, but I don't think it's as chaotic as you believe. Things were not always so rosy when the RAF did the whole job! And given how things have changed since then, I don't think the whole team (don't forget many of whom are still RAF!) are doing a bad job!
Clearly since this post tends to the view that BAES personnel are not all evil money grabbing swine with no conscience it will be duly ignred by the majority here in favour of the current sport of 'BAES are bad, RAF are brilliant but hard done by' prevelant in this part of PPRUNE!!
(not a personal dig theloudone - you obviously have views based on experiences so fair enough!)