Pilots do not want their passengers to come to any kind of harm. They recognise that if slides are used, people get hurt. This SCCM should be re-trained but by her own comments she demonstrates that she may be unsuitable for the role.
Procedures are there to be followed. In my airline the cabin crew are shown photos of aircraft situations and are asked to state if they are clearly catastrophic. As someone said, if you have time to think about it, it isn't catastrophic....
Macho passenger types who would be prepared to initiate their own evacuations at the slightest sign of trouble are a menace to themselves and those around them.
Well said.