Originally Posted by
green granite
I got the impression from your post that your system was a WAN with a central server that handled e-mails, if it is then it would only be that server that would be on the black list, not the individuals. It should be mentioned to your IT guru just incase there is an issue, after all, hotmail must have some reason to have decided your e-mails were junk
No, the incoming mail that got junked was from a mix of people on a variety of servers. Some are on the Diocesan LAN, but most are using their home e-mail on BTInternet, Plusnet, Gmail and others. The "false positive" rate was too high for me to go chasing after it - the easier fix was to stop using Hotmail.
We have a website on a server hosted by a reputable UK company. I operate that for the benefice (the three churches). Alongside http and https, it provides POP, SMTP, imap and webmail, which we use for Church matters (and two folks use for all their e-mail).
I didn't provide training in the use of Hotmail, since they were using it before I moved up here from Essex (and until last week I'd never used it either). They aren't using Hotmail any more; I did provide brief training in the use of webmail on our system, and they are happy.