....and Thats Part of The Problem
The Muppets who run Qantas focus on the little stuff.The position of a name badge and whether or not you have a waiters cloth in the cabin.
The big picture stuff is beyond them.
The aircraft break down,constant delays,crap IFE system,poor quality seating,not enough food.But hey the wines good.Alcohol appears to be Qantas' panacea for everything.
You should see management hoe into the stuff on board.More than a few of them have had a technicolor yawn mid flight.HR and legal types appear to be the worst.Boy do they spill their guts when they've had a few.
Big picture folks.Big picture.Fix the birds before you worry about the farking wine.