Thanks BlueEagle , the matter is now in hand, the company CCs should be dealing with some of the matters in hand very shortly.
Another "nice touch" ( not ), from the company, is that all postal rosters will stop as from the 1st Sept.
If I recall rightly there is a very short window( no pun intended) in which to retrieve rosters from the system ,if you miss it then tough! Suppose you are on leave, unscheduled nite stop, scheduled nite stop or what ever . IT only gets better doesn't it !
I shall wait with bated breath....................