PPRuNe Forums - View Single Post - Qantas~ A Business in Decline
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Old 5th Feb 2011, 03:42
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Skyler King
 
Join Date: Dec 2009
Location: King country
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Leave Now.Avoid The Rush

Early on when Bow tie turned up he tried to change the culture and initially failed.Some boffin came up with idea of putting the work force under pressure.This supposedly achieved two things.Firstly it was determined that a work force under pressure was more efficient.Secondly those that couldnt take the pressure would leave and the attrition would rise to a more appropriate level~ around 8%.In the beginning it worked.Well sort of.Those that had been there longest and had the most experienced left in dribs and drabs It was most likely their time anyway.They could not tolerate being treated like a five year by some pimple faced kid.Fear was the weapon of choice along with KPIs.Initally there was fear amongst the workforce.This turned to anger and resentment.Finally it turned to disengagement.The attrition rate never reached 8%
The attitude of the workforce became "I'm staying just to see these bastards off".There was also the hope that someone from outside would come in ,see the problems and correct them.Or that Borghetti would get the big gig .A vain hope as it turns out.
The only CEO in this neck of the woods who stands a chance of fixing QFs problems is Rob Fyfe of Air NZ.He turned that place around.He has the approach ,the systems and protocols to do it.He has a proven track record.
Please no one suggest Eddington.He is actually worse than Dixon
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