Values Drive Behaviour
Whoever writes this stuff probably has good intentions but is not really connected to the reality of working at Qantas
The environment is punitive.Lets take innovation for example.Qantas used to have a staff suggestion scheme whereby ideas from employees were evaluated and rewarded if implemented.
That scheme was rwemoved by Munch Punch and Crunch a consulting firm.
Today you approach your manager with an idea and it becomes a confrontation.You are told managment knows best and that you are obviously not on the same page and are being negative and critical.Your head is now above the radar.You are then closely scrutinized to a point where you retreat back to your box.
You are not so much disengaged but marginalized and excluded.
"Just Culture" has become known as "Just Lip Service"
..........and so it goes on in a never ending downward spiral until eventually....poof! No offence intended Allan