We "lost" a set that Jepps claimed were being carried on the QF A380... they arrived 3 weeks late.
Inconsistent is the best way to describe their delivery. We went from 9 sets down to 5, it took them 2 years to stop sending us 9 (only charging us for 5 the whole time!). Recently went up to 7, that started straight away.
I've checked the postage details on them, and they are sent ex seppo-land, on the same day of the month every time, its just that sometimes they arrive individually (trashed), sometimes all in a box, sometimes 2 days later, sometimes a month later.
Have to give credit to Jepps in Canberra though, I have them on speed dial, and always have the updates within 48hours of me telling them that yet another update hasn't arrived in time.
I've also never ever not received an update. Sometimes the same day as I receive the second set ex CBR, worst case was 2 months after I'd received them ex CBR.
Last edited by foam; 2nd Feb 2011 at 23:28.
Reason: clarification