I too have 2 sinple comments:
1. As a CUSTOMER, doesn't the MoD have the high ground when purchasing new equipment? If a company wants to sell to the Forces then surely they need to deliver or incur costs/penalties.
2. I don't think we help ourselves by assigning SO1/2s in PROMOTION TICK IN BOX procurement assignments. Get proper SMEs involved from the outset, who follow the project through and who are accountable for any short comings.