Initial excitement at seeing an email in my 'inbox' from Thomas Cook WITH AN ATTACHMENT(!!) today gave way yet again to the long anticipated disappointment whence the one click of the mouse to open said email revealed another splendid PFO. Must say I was mildly impressed with this PFO as it contained quite a few words more than is the customary norm with such correspondance so the feelings of despondancy were tempered with mild concolation.
On a scale of 1 to 10, I'd personally give this generic PFO a 7.