Laptop in Oz and HK
In Oz the only great service is Dell - 48h. anywhere is what we get on company Dell's.
In HK and ROW Dell is very good, but perhaps a little heavy, at least in the past. Weight for power SONY - service for any Japanese model fine in strong markets in Far East, elsewhere - with different models - just OK.
Personally have has Tosh, IBM & Compaq. Some Compaq's were a B*tch and some good, the IBM's are rugged and when they get damaged they just get fixed - but usually go on running.
If the screen is over 14" (bigger the better) watch out for twist and for the screen to get cracked or to disconnect - which without and extra CRT around means the PC is US.