Bristol to Porto
I was due to fly from Bristol to Porto the first week of May. I had a big shock when I read on Prune that the flights have been cancelled. I checked the Ryanair website (pretended I wanted to book a flight) and the flights were unavailable. After going into my booking on the Ryanair website the flights appeared as normal, very confused.
I rang Ryanair direct to ask for clarification. Ryanair told me that it looks like the flights have been cancelled but my booking is still valid. They said that I may receive a e-mail informing me of the cancelled flights in the coming weeks. Reservation agent was no help at all and I am none the wiser.
I just want to find out if the flights are cancelled or not. If they are cancelled (which looks like a strong possibility), when will I receive the confirmation e-mail? How long does it take to receive a refund?
Grateful for any help or advice. Many thanks.