...And on the Sky theme, I got a call from "Sky" yesterday stating that they wanted to send me a new user card for my sky+ box. Now I am not a user of the new sky+ box with HD capability. My box has been working well for years and I have bought a spare of Ebay for £20 for when I need one. The guy was most insistent that he wanted to send me this card which was special because it was "double chipped". He then demanded my postcode. "Why?"
"Because we need it"
"If you are Sky then you will have all my contact details on record and can send me the card to my address, just like you did last time the viewing card had to be changed"
"Oh but we need this to confirm that you are you.!"
"How do I know you are Sky?"
"Because we are contacting you with contact details we have on file which only Sky will know."
"O.K." send me an e-mail detailing what you have just told me to the e-mail address that Sky habitually use."
"Oh but then we can't send you your card which you need."
"Why do I need this card?
"Because without it you will loose your Sky service."
Tell me that in writing, using the address you have on record.
He would not give up and the telephone receiver had to be replaced in the end.
(I'm still receiving my Sky service.)
P.P.