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Thread: How does KLM get away with such poor customer service
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Old 18th January 2011 | 11:31
  #34 (permalink)  
pacer142
 
Joined: Jan 2007
Posts: 76
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From: Milton Keynes, UK
The Dutch rail network may be *punctual*, but customer service levels and the quality of the accommodation is vastly below the standard of the UK system, IMX.
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