Originally Posted by
suninmyeyes
What annoys me is when the flight departs on time but leaves a load of baggage behind because the ground staff want to get their bonus for an on time departure or the gate is needed for an arriving aircraft. For many passengers arriving at destination without their cases will ruin their holiday, cruise, business trip etc.
Who put such a bonus scheme together ? Why are the ground staff entitled to any bonus points if all their duties (which includes loading all baggage) are not completed ?
This sort of bending to the nationally reportable statistics rather than the requirements of the paying passengers has also afflicted the railway in Britain, where some ludicrous management decisions are made to enable the right sort of simplistic statistics to be achieved.