I have just been offered CSM with BA
What do current CSM's on M/F think of it it down there! I am hoping the role will be a lot more involved than I am currently used to!?
I've also heard that the money isn't perhaps as good as being advertised, if someone doesn't mind saying how much they are likely to take home as a Customer Service Manager that would be great!
Last edited by atmosphere; 13th January 2011 at 12:17.